broadnas.blogg.se - Webroot antivirus troubleshooting

#Webroot antivirus troubleshooting full#
#Webroot antivirus troubleshooting for android#
#Webroot antivirus troubleshooting code#
#Webroot antivirus troubleshooting Pc#

Use the drop-down selections to choose "Admin" or "Access" for all items you see and click Save Access & Permissions. Under the section Access & Permissions, see if there are any listed items which do not say "Admin" or "Access." If there are any, click on Change next to one of the items.Ī page displays to set permissions. Click on your username in the upper-right corner to see your account menu. Make sure you have all the necessary permissions. If it looks like the image below, wait for the loading to complete before moving off this page. If it looks like either of these pictures below, there are no issues here. On the Home screen, you may see a section for Backups. If your login is not successful, see this Webroot account FAQ list for solutions to common problems. If you purchased your product from Webroot directly, you can also copy and paste the keycode from the email you received at the time of the purchase into the keycode field. If you have received a license that has both an all alpha and an alpha-numeric version of the code, please enter alpha version during install. If you're not sure of the character, try it both ways.

#Webroot antivirus troubleshooting code#

Are you typing the keycode in correctly? Many times the characters i/1, o/0, s/5, b/8 and others are confused when the user types the code in manually.

Click here for app installation help based on your Webroot subscription.

Check to make sure you are downloading the right app for your keycode.

Webroot SecureAnywhere needs a solid internet connection to verify your account.

Are you connected to Wifi or a 3G/4G network? If you are connected to 3G/4G, try switching to Wifi or vice versa.If you purchased at Best Buy, click here for the current download. Are you using the correct download? You can request to have the current download file and your keycode sent to you via email by clicking here and filling out the form.Do you have a previous version of Webroot installed? This could be blocking the installation of the new software.When prompted for the keycode, place your cursor in the keycode entry box, right-click, and select Paste from the context menu.

#Webroot antivirus troubleshooting full#

To copy and paste your keycode, highlight the full keycode with your mouse, right-click the selection, and select Copy from the context menu.

When installing from an email, you can copy and paste the keycode directly into the installer.

If you're not sure about a character, try it both ways.

When installing Webroot SecureAnywhere from a CD, make sure to note each letter or number as you type.

Are you typing the keycode in correctly? Many times the characters i/1, o/0, s/5, b/8 and others are confused when the user types the code in manually.

#Webroot antivirus troubleshooting Pc#

If you are having problems when installing the Webroot program, please check the following for: Windows PC or Mac:

Webroot® Legacy Products (2011 and Prior) 33.Webroot® SecureAnywhere™ - Antivirus for PC Gamers 552.Webroot® Security Awareness Training 31.Webroot® Business Endpoint Protection 1112.

#Webroot antivirus troubleshooting for android#

Webroot Mobile Security for Android 926.

Webroot® Consumer/Business - for Macs 351.

Webroot® SecureAnywhere™ - Complete 3801.

Webroot® SecureAnywhere™ - Internet Security Plus 2456.

Webroot® SecureAnywhere™ - Antivirus 6924.